Your overdue invoices, chased every morning. Politely. Relentlessly.

Letters go out on your letterhead with your logo, your ABN, your payment details and your contact details, and replies land in your inbox, not ours. To your customers it looks like your business got organised about collections, because it did.

Yes: your first days are a preview period where Mona's letters come to your inbox instead of your customers, so you can see her style with your own numbers. The moment you say go, she runs entirely on her own. Most people preview for a day or two and never think about it again.

No. Half of Mona's design is a simple spreadsheet path: export your overdue invoices from any accounting system, upload, and Mona works out the columns automatically. Xero just makes it hands-free.

Yes, through the spreadsheet path: export your aged receivables report from MYOB or QuickBooks (both have a standard report for it), upload the file, and Mona detects the columns automatically. Xero users get a direct connection that makes it fully hands-free.How to export your aged receivables report

Accounting reminders are a nudge on repeat: the same polite email, per invoice, forever, and stubborn debtors learn to ignore them by the second one. Mona runs an escalation: friendly, then firm, then final, then a formal Letter of Demand, which is a step no accounting platform will ever take for you. She also chases the customer, not the invoice, so someone owing four invoices gets one professional letter with everything totalled, not four separate nags. And when even the demand is ignored, the case lands with you, with clear next steps and the records to back them. Reminders ask. Mona collects.The honest comparison, including when Xero reminders are enough

Software that runs your invoice chasing for you: it reads your unpaid invoices, sends escalating payment reminders on a schedule, spots payments when they land, and flags the accounts that need a harder conversation. Mona is accounts receivable automation built for one job, collecting, rather than a suite of modules. Upload a spreadsheet or connect Xero, and the chasing runs itself every morning.Start with what accounts receivable actually is

Take the person out of it. When reminders come from a standard, automatic process, nobody takes them personally, the same way nobody resents a toll notice. Keep every letter polite, escalate through structure rather than tone, and make paying effortless with bank details and a payment link on every letter. That is exactly how Mona chases.The full guide to chasing without losing customers

After a fair run of reminders, never as a first strike. A common and defensible sequence in Australia is a friendly reminder about a week after the due date, a firmer notice at two weeks, a final notice at thirty days, and the Letter of Demand at about forty five days. Courts, tribunals and collection agencies all expect to see that history, and Mona builds it automatically.How to write a Letter of Demand in Australia

Then Mona's most valuable work begins: the case is escalated to you with everything you would need to take it further, and clear options for the next step, including asking us for help. It is the part of the product we prefer to show live rather than describe, so book a demo and we will walk a real case end to end.

For most overdue invoices you never get near an agency: a consistent, escalating letter sequence ending in a formal Letter of Demand collects the bulk of late payers on its own. Agencies earn their keep at the true end of the road, and they typically charge a commission on everything they recover. Mona runs the whole sequence for a flat monthly price, and if an account genuinely needs an agency, she hands you the complete evidence pack and can introduce you to one.How debt collection software compares

The big platforms typically run several hundred dollars a month, often with lock-in contracts and modules that never actually chase anyone. Mona Collects is $99 to $299 a month depending on ledger size, with a 14 day free trial and no contract. The first 50 businesses get the founding rate of $79 a month, locked in for as long as they stay subscribed.See the accounts receivable software pricing in full

Exactly the price on the plan you picked, charged monthly. No setup fees, no fees per letter, no contract locking you in. Cancel in a couple of clicks and keep everything already sent.